PRIVACY POLICY

Privacy Act

By logging onto Aftermarket Forklift Parts (AMFP) website, you can be providing us with personal information about yourself and your business. AMFP holds personal information it collects from you subject to the National Privacy Principles (“NPPs”). This Privacy Policy sets out how we handle your personal information. Further information as to how we hold, use and disclose your personal information is listed below.

Use, Collection, Holding and Disclosure of Personal Information

We may be collecting your personal information directly from you with your consent as you have logged onto our website. AMFP do not use or disclose your personal for any other purpose other than to process your business transactions and other associated transactions. When collecting personal information, we will tell you why the information is being collected by us.

Storage and Security

We have procedures in place to ensure that your personal information is not misplaced or misused and that unauthorised access to, or modification or disclosure of, your personal information does not occur. Security measures we employ include authorised user-only access to computer records (including password protection) and internal procedures to protect physical documents. We will endeavour to destroy your personal information as soon as it is no longer required by us (as permitted by law).

Use and Disclosure

We will only use or disclose your personal information for the purpose for which we collected it, and for related purposes we consider will be within your reasonable expectations. AMFP will not disclose this information to any other parties. AMFP will seek your consent prior to using or disclosing your personal information for another purpose unless we are required or permitted by law to do so without seeking your permission.

Access to your Personal Information

You may contact AMFP to request access to your personal information held. You will be required to verify your identity before we will allow you to access your personal information, for the protection of your privacy and the privacy of other individuals whose personal information we hold. If you establish that any personal information we hold about you is not accurate, complete and up-to-date, we will amend our records accordingly. Please notify us if your personal circumstances with respect to your business has changed and our records need to be updated.

Type of Personal Information Held

The personal information about you we may hold includes your name and address, contact telephone number(s) and/or email address(es). We may also hold information about any products or services you acquire from us, any warranty claims made in connection with those products or services, and any other personal information that you provide to us.

Reasons Personal Information is Held

AMFP holds personal information so that we may:
Administer any warranty provided to you in relation to any products you acquire from us. Contact you to ask about your experiences with, or impressions of, our products (such as during the Customer Satisfaction Survey that we conduct from time to time) Contact you in the event of a voluntary or compulsory product recall, or if we wish to offer upgrades or modifications to products that you have acquired from us; Contact you from time to time to advise you of new products, promotional offers, offered by us that we consider may interest you; conduct market research or monitor product demand.

AMFP Online Privacy

This part of our Privacy Policy sets out the manner in which we handle your personal information in respect of online services provided to you by us. “Online services” includes any services provided by us via the Internet (including email and web pages).

Storage and Transmission of Personal Information Online

If you provide any personal information to us via our online services (including email) or if we provide such information to you by such means, the privacy, security and integrity of this information cannot be guaranteed during its transmission unless we have indicated to you beforehand that a particular transaction or transmission of information will be protected (for example, by encryption). Other Online Services If any of our online services (including any email messages we send to you) contain links to other online services that are not maintained by us (“other services”), or if other services link to our online services, we are not responsible for the privacy practices of the organisations that operate other services, and by providing such links we do not endorse or approve the other services. This Privacy Policy applies only in respect of our online services.

Changes

AMFP reserve the right to amend this Privacy Policy at any time. You may obtain a copy of our current version of the Privacy Policy anytime by downloading this document. If the requirements of the NPPs change in the future, we will change our Privacy Policy, as necessary to meet those requirements.